Sir,
This is in reference to the order placed for Godrej Furniture name Magnus King Size Bed and Magnus bedside table 1 nos each vide Cash Memo no BR/0870 dated 8th November of 37400.00 and was assured the due supplies only after the making of Full payments to the Company/Dealer.
I will like you make it very clear that the payments were against the above furniture in advance only account of the name Godrej a name marked for its reputation
Till date I am sorry to inform you that the delivery of the bed was only after much haggling with the agency, but I am sorry to inform you that till date the bedside is still due even after 2 months have passed.
I had talked on this issue with Mr Abhijeet Bhattacharya, which I was informed by your above mentioned dealer is a company official who had assured the supplies by 15 th of Jan, todays follow up have rendered new results, with the office of dealers saying that the table will not be delivered before Feb Last Week.
Sir
I have only one question, how serious your company takes a consumer, or do I believe that It was my big mistake to Approach name of Godrej “a name of Repute” . I feel to be taken for a ride by your dealer. While booking orders they try to commit heaven to you and when it comes to delivering things they show their reality
I am writing this mail in much distress, and have written this letter only after not getting any satisfactory response from to Delaers
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