Hello Sir/Madam,
I had purchased wardrobe (closet) from houseFull furniture shop in worli, looking at advertisement in mumbai mirror.. I made full cash payment in advance of rupees 11, 200 for wardrobe on 27 may. bill no. 2185.
they promised to send it at home within 1 week so as it would be setup on 3 june.
they did not send it on 3rd june, after repeated calls, they send it after 20 days. after receiving parts it was assemble 1 week later on 27 june. that too after numerous phone calls.
at assembly they found mirror broken, so asked to wait for 2 days for replacement of mirror. however, till now no replacement has been sent for broken mirror.
i cannot go for follow up repeatedly to HouseFull furniture shop as I am pregnent women. now, they do not answer calls nor give any update about the broken mirror. I had to make more than 100 phone calls for receiving and assembling of wardrobe and how many phone calls should I make to get this broken mirror fixed.
I would request for money back for harassment, mental tension and inconvenience.
Thank you,
Vandana Valecha
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