On thursday April 5th i get the transaction from net banking for some products of bag it today of Rs.28499.But due to some urgency i cancil the order & informe to him please refund the money. But my money still not refund.i mail on response todat many time but problem remain same.al mails detail given below.please help me.
On Thu, Apr 5 at 6:53 PM, Bag It Today Concierge wrote:
Boutiques
Invitations
My Account
Thank You for your order.
Your Order ID is: 1017226200. (Please note the order id. no. for future reference.)
You have made a successful credit card payment for an amount of Rs 28499.0
Kindly give us 2-7 days for processing of your order. You will receive an email and a sms with your dispatch details soon.
For any further assistance call us at 0120-4112424 or email us at [email protected] quoting the above mentioned order id
Dear Mr. Pandey,
This is with reference to your email.
We would like to inform you that your complaint has been already forwarded to our concerned department. We checked the status with them and received revert that the same is still on Follow up. We assure you that we are working on your case very closely. We request you to kindly allow us few more working days to get your case resolved. We make you sure all the possible care shall be taken to get the complaint resolved.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services always.
Regards,
Abhishek Mishra
Executive Customer Care
Bagittoday
Please quote yourOrder Id- 1017226200in all future correspondence.
Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424.
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