I ORDERED A NOKIA HANDSFREE FROM ONLINE PORTAL OF DEALSANDYOU DATED 29.07.11.
AS PER DEALSANDYOU IT WAS DISPATCHED ON 8TH JULY 11 AND RETURNED ON 18TH JULY DUE INAPPROPRIATE ADDRESS.
NO COURIER PERSON HAS EVER CALLED INSPITE OF CONTACT NO'S GIVEN.
FROM 16TH JULY I HAVE MAILED THEM ON SEVERAL OCCASIONS AND CALED THEM ON THEIR CUSTOMER SERVICE NO.91 120 6726777. BUT ALL EFFORTS WERE USELESS AND WASTE OF TIME.
RECENTLY TODAY I.E.18TH AUGUST I INSISTED THEM TO PROVIDE ME PERFECT DETAILS, AND ALL OVER THE DAY WAS ON PHONE HOLDING FOR ALMOST 60MINUTES.
TILL THE LAST PERSON MR.KUNDAN SINGH PICKED THE CALL, THINGS WERE NOT AGGRESSIVE AND EXECUTIVES WERE REPLYING AND COORDINATION FOR MY ORDER DISPATCH DETAILS.
THE TIME MR. KUNDAN SINGH PICKED UP THE CALL... HE SAYS " PLS DO NOT CALL UP AND STAY ONLINE WITH OUR EXECUTIVES FOR SO LONG, YOU MAY BE HAVING LOT OF TIME TO BE ONLINE, BUT WE DO NOT HAVE" YOUR ORDER MAY COME WITHIN FEW DAYS... THE WAY THAT PERSON WAS TALKING WAS AS IF SOME "USELESS" AND UNPROFESSIONAL IS TALKING.
IN PAST ALSO, I HAD BAD EXPERIENCE OF DEALSANDYOU WHEREBY I GIFTED SOME SPA'S VOUCHER TO MY CLIENTS, IN RETURN THE VENDOR MADE FOOL OF THEM BY GIVING AN APPOINTMENT AND TURNING IT DOWN, SAYING AS ONE HAS TO MENTION BEFORE APPOINTMENT THAT ITS FOR DEALS AND YOU, INSTEAD OF IMPRESSING HT CLIENT I LOST ONE.
I HOPE HIGHER EXECUTIVES FROM DEALS AND YOU TAKE THIS TO NOTICE AND REVERT BACK ON THE ISSUE, AND CHECK OUT EMPLOYEES LIKE KUNDAN SINGH SHOULD BE TAUGHT A GOOD LESSON.
I DONT KNOW WHEN MY ORDER SHALL COME, BUT FOR SURE HENCE FORTH NO DEALS AND YOU.
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