I placed and order on this website 21st May. This product was listed under Express shipping (which they promise is shipped within 24 hrs). Order # 127919
Out of three of this product two was not delivered yet, however it was marked as dispatched in the website, but no mail I received with dispatch details. I raised a complaint on 7th June, and was informed that within 24 hr I will receive it. I received nothing. So I called their customer care and spoke to their executives again and again regarding the order.
When I ask them to cancel the order and for the refund they told me that after they received back the product from courier company then only they will give the refund.
Kindly take some action. I am sure they have no rights to keep my money because of their fault.
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