I did the online purchase of "English Mahaguru (Saral English)" Product on 26-jan through www.telemall.in and made online payment using my credit card.
But still now I have not received the product. I mailed them many times and also called them nearly 20 times but they are not responding properly, not even saying the status of the order.
I have given the order details below for your reference.
Order Details:
Order Date/Time: 01-26 at 20:33:58 (IST)
Order Id: TMS1327631638
Product (s) Amount: INR 1990.00
Tax Charges: INR 0.00
Shipping charges: INR 150.00
Total Paid Amount: INR 2140.00
Please suggest me, how I can proceed further to get my money back.
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