I ordered a gift set (flowers chocolates card) for my in-laws who reside in Dombivili through IndiaFloristOnline. The price was paid online through my credit card.
I spoke with a representative on their customer care number 91.9011114444 in the evening of Saturday, 12th June. I am trying their customer care number (91.9011114444) and their alternate contact numbers i.e. 91-20-26133809, 91-20-26131373 since today morning. All three numbers just ring and remain unanswered.
The first experience with IndiaFloristOnline has been extremely frustrating and absolutely disheartening.
I am still awaiting confirmation from my in-laws or your representative about delivery of the already booked and paid for gifts. Presume it is going to be a no show. I do expect a full & unconditional refund of the money I've already paid, amounting to Rs. 675/-.
IndiaFloristOnline have messed up the entire delivery and the gesture intended for the anniversary gift for my in-laws. I guess they do not understand emotions and the importance of such gifts.
Appreciate if someone at your end could take this up with them and ensure they're blacklisted. Details of the order placed are given below.
Order Number: CART24608187 Order Received: Jun 12
Product ID Description Qty Unit Price
10mixedroseschocolates card 10mixedroseschocolates card
Delivery date & card message :
Date: Sunday, 13th June
1 Rs 675.00
Total Amount: INR (Indian Rupees) 675.00
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