Ferns N Petals
Delivering low quality product and unauthorised product

Hello,

I have made an online order in Ferns n Petals and my order number was 701301486.

The product ordered was cake, flower and bottle of champagne to be delivered by 9:00pm.

I recieved information that champagne is not available so they will deliver Teachers whisky by 8:00pm.

Finally they deliver the product by 11:00pm and neither champagne nor Teachers whisky but rather low quality signature whisky.

They are not responding to my calls and complaints.

I want the money refund or replacement/reimbursement.

Thanks,

Arunima