Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel Broadband - Airtel broadband bill date change issue | News #55911

Airtel Broadband
Airtel broadband bill date change issue

Hi,

I want to change the billing date of my airtel broadband .no 01244147568 .

Its due date is 29th of every month which is very odd and i mostly miss the bills as I generaly pay all my dues in first week of month after salary.

I have allready paid huge late payement charges and wanted to change the billing date in such a way that due date falls in first week of every month. I believe this would be doable things as I have not been told during connection that your bill date will be fixed. This is really very harassing for me and I am either left to discontinue from Airtel or be on their mercy.

I have spoken to 121 several times but without any help.

Below is last response from your team.

Dear Customer,

Ref: Email dated 09-07, concern regarding Billing cycle for airtel number 01244147568.

Thank you for writing to airtel.

We would like to inform that billing cycle will not be changed for any of the airtel customer.

We seek your cooperation in this regard.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a very warm and fruitful association with you.

Please do write in for any further assistance.

warm regards

Zameer

customer care executive

bharti airtel limited

Now register your Fixedline & Broadband related Request & Complaint through interactive sms. For menu options, sms to 121 from your registered Airtel mobile. To register pls call 121 from your Fixedline


Company: Airtel Broadband

Country: India   State: Haryana   City: Gurgaon

Category: Internet & Web

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