Dear axis bank customer care people,
the complaint box i have seen of the axis bank is the worst service and response also. why because yesterday i made a call to the land line number 040 23418888 .one of the person alked with me . actually they didn't send the statements in time and they told while i was applied for the card is its a life time free card.afetr when i made purchase of of nearly 1600 rupees in june but they didn't send the statement. so i didn't pay the amount . i was out of county for the twomonths . after i reach india i made a call to customer care ans asked for the statement . at that time they told u have to pay of 3500 rupees.
i asked why they told that it was with late payment and the service tax, joining fees and etc.at that time i made complaint but they didn'y give the response and also the complaint number also.
and again i called them they asking for the complaint number. i told at that time u had not given .so it was my fault that i didn't asked them. see how they are response with the customers. this is the way thay are behaving with the customes.
they directly deducted from my saving account 3500 rupees with my permission . and the axis bank people also not informed me also. with credit card section the saving account people also like that only.and i have paid theamount for what i made purchase of 1600 rupees and the late payment of 1100 rupees also.
when i asked for that they told the money will not be revert back.
see this is the way the axis bank is working. so dear friends don 't go for axis bank.otherwise it was the problem will hapened to you also.
with regards,
murali.
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