Reason for Complaint: Customer Service
Name of the Company Employee: Mr. Pawan Kumar & Mr. Padmanaban,
Br. Area Customer Service Manager, Annasalai, chennai TN
Complaint Details Sub: Non Receipt of RC Book
Since the date of purchase I have paid all the dues promptly for the past three years, and now the due has been completed before 6 months... I have not received any intimation or documents after completion of my due, and when I personally went to the dealers and asked for the RC Book and They are not responding me properly. still I have not get my RC book from my dealer i.e., sakthi finance, purasawalkam, chennai...
After that, I have approached many dealers in chennai, ie., in TTK Road and in Annasalai, No bodyelse answering properly for all the customers like me...
I was there for 2 hours, and during that time I have seen many customers facing the same probelm like me, they are not giving proper response to us, it affects not only us, even the goodwill of bajaj.
My Vehicle Details:
Registration NO: TN09 AM 2138
NAME: V. DILLI
MOBILE NO : 09840594207/ 09444255680
EMAIL ID: [email protected]
Model NO: BAJAJ CT 100
Dealers Name: BAJAJ AUTO FINANCE LTD, 624, ANNA SALAI, CH - 600 006.
We expect an immediate response from you sir and pls take immediate action against the irresponsible persons holding the important post of Area Customer Service Manager...
Thanking You,
V.DILLI
CHENNAI, TAMIL NADU
09840594207
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