Sir,
I have received your mail but sorry to inform you that you have misguided me by giving me fictitous commitments again and again. Now you have advised me to install tulu water pump or increase the water tank height which is totally non sense things. I have purchased the gas geyser from you and the same was installed by your company but at that time nothing was brought to my notice in this regard. I have already informed you that in my society many residents who have installed the reputed company gas geysers, they have not faced any problem as mentioned by you as above. Last year you have committed me to replace my gas geyser if I got any further problem. But now you have not stood on your words. Being a Head of the Service Branch this is very bad on your part. I assume that you are not solving my genuine problem and you have not bothered about the customer grievances. Now I am being compelled by you to go to Consumer Court for the justice. You have harrassed me for the past two years, the same cannot be assessed in terms of money but I claiming Rs. 15, 000/- in this respect from you, Rs. 3000/- the cost of the manufacturing defected geyser, Rs. 5000/- towards incurred towards taking the legal Advocated fees etc. i.e. total amounting to Rs. 23, 000/-.
(Daljit Singh Jolly)
Mobile : 9463689707
0 comments