Had purchased a Bajaj OTG 28 ltrs TMC and gifted to my niece, to be delivered to Bandra, the piece had many scratches on its body... Approached the retailer several times but only heard that it would be delivered..The unit was purchase on 14th October but till date no replacement has been done... on the first instance the retailer asked me to complaint to the dealer who in turn sends a mechanic..The customers are just taken for granted...
The product was purchased from Roopam Trading at Lower Chawl, Crawford Market...
Such retailers should not be given products to sell.
Can the company instruct the retailer to replace the product the earliers
The name of the retailer is Sanjay and Harish and their contact number is: 22033087.
You could contact me on 26408884 or 9867874768.
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