I had purchased goods worth Rs. 1099/- in February on Barclay Times Credit Card. My payment due date was 28th Feb. 2009. Though I wanted to make a cash payment for the outstanding amount, I had to drop a cheque in the bank's dropbox as Barclay Bank does not have branches across Mumbai except for one at Worli which is very far for me. However, as per Barclaycard records, the payment was realized 2-3 days late, and they have shown a payment received date as 4th March. Barclay Card charged me a late payment fees of Rs. 600/-, along with a service tax of Rs. 74.16, debit interest of Rs. 62.72 and a service tax on this of Rs. 7.75, thereby making my total late payment fee of Rs. 744.63
I have requested the bank for a reversal which was declined 3 times. The credit card company is now sending me a new statement every month and every month this amount is increasing by Rs. 1000 to Rs. 1500. They have even suspended my card account but are debiting my card account for charges
on a compounded basis, while I am still fighting for the first late payment fee reversals.
The bank representatives are calling me up and harassing me for payment along and are also sending me multiple smses to make payment.
Please Help!!!
Anuj Agarwal
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