Dear sir,
This is reminder of prior complaint of 17 Apr and regarding your reply on 22 apr.i had not received any positive response. I have received call from priority circle on 22-4 in morning and in this, the executive told me that he would definetily cancelled my priority circle charge the following was the detail of my calls to customer care executive
to surekha 27/3 at 4 pm
to prasant 12/04 at 10am
to prasant23/04 at 5 pm
to krish 29/04 at 3.10 pm
to deepa 08/05 at 6 pm
to prasant 13/05 at 4.30 pm
to amit on 23/05 many times between 2 to 6pm from priority circle delhi 011-45593900
in these calls and e mails from starting i had requested every time since 26/02 not to give any priority circle membership nad not to deducted charge.but nothing was happened. Instead of deducting membership fees bank had levied interest on the same although matter is under processing.
I have a barclay credit card no 433*********973 i have complaint about ur priority circle fee of Rs 5000 in statement of march. actually on 26/02 at 5.00 pm i had received many calls from your priority circle for taking membership. In these calls I asked them to give me sometimes to think but they insist me that this was the last day to take membership. Due to network problem the call were disconnecting in betweens communication Finally the call was disconnected while verification was in progress .after 15 minuts near about 6.00 pm (ist) i had called your custmer care no 18002337878 from my phone number and ask not to given any membership and not to deduct charges, executive assure me that he had taken my complaint and no charges would deduct .after some days (near about 5-6 days) i inquired my outstanding it had shown about Rs 7320 and in this fees for priority circle was included. since then i had made many times complaint to custmer care and priority circle by my phone and even before and after preparing the statement for march but no action was taken only assurace were given so kindly do needful because it will reate a bad effect on barclay reputation and i felt it like a trap for customer . my priority circle fees was deducted on 03/03 even after complainting on 26/02 and after giving assurance of not to deducted fees by customer care executive on 26/02
So kindly return my priority circle fees and reverse the service tax and interest which was levied on this fees
harjeet singh cc no 433********973
yours truly
harjeet singh
cc no 433*********973
juinagar, navi mumbai
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