TO WHOM SO EVER IT MAY CONCERN
Subject: Regarding the cheating by Barclay card service call center about Barclay card Priority Circle
Dear Sir,
I, (Mr. Pavan kumar N.) hereby informed that my Barclaycard no is 4339 4833 2490 1521. I had received call from Priotity circle or the information about Barclaycard Priority Circle. Many times such calls are coming but due to Rs.5000/- charges, I was always rejecting this membership. But on that day, the calling person was given me all the information about Barclaycard Priority Circle at that time he told me this membership is absolutely free for you and for this membership you need not to pay Rs.5000/-. This is absolutely free for selected customer like you. Due to this reason, I agreed for the membership of Barclaycard Priority Circle.
But, when I got the Barclaycard statement bill of October 11. I was shocked because in that statement Barclaycard Priority Circle LE fee Rs. 5000/- and service tax Rs. 618/- was debited in my account. And I found that, I was cheated by the calling person of the Barclay card. After that I was called to Barclaycard Priority Circle helpline number 080-41739811 and I gave my complaint, then he told that, you have to wait for 72 hrs. Then after 4 days again I have contacted to the same number, service person said me we are recording your call at that time when you were talking with sales executive from this call, we are not canceling you Barclaycard Priority Circle membership charge. At that time I said I want to listen that record but he said me this facility is not available here, he was not satisfying me. I was also called to our Barclaycard customer service center, They said "we can can help and you have to call priority circle". I think they were playing game. And afterwords i called to Priority circle and finally they said "we will give you 1000/- discount and kindly pay 4000 1348 tax..., I paid the amount because they are keep on adding interest on 5000/-. still i am fighting with priority circle to cancel the membership and recentely i swiped my card for Rs 6000/- now i am not going to pay the amount until they adjust 4000 Rs to my account.
Sir, I am requesting you to please find that calling person, who was given me wrong information, cheated me which is not good for Barclay card service. and kindly adjust my amount to my account what ever i paid to priority circle.
Thanking you,
Yours faithfully,
Pavan kumar
mobile number : 91-9448541922
priority circle registered residence number - 080-23408825
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