BATA INDIA LIMITED
REFUSAL ACCEPT RETURN OF GOODS

DEAR SIR,

1. I BOUGHT A WALLET FROM BATA SHOE STORE ON JANGALI MAHARAJ ROAD VIDE CASH MEMO NO 20-04-11/1/0061 TODAY COSTING RS 599/-. IMMEDIATELY AFTER BILLING I REALISED THAT THE SIZE IS SMALLER THAN ONE WHICH I WISHED TO HAVE SO I REQUESTED THAT THE PURCHASE BE CANCELLED. I WAS GIVEN TO UNDERSTAND THAT ONCE THE BILLING HAS BEEN DONE IT CANNOT BE CANCELLED AND THAT I HAD TO EITHER PURCHASE ANOTHER ITEM IN LIEU OR ELSE TAKE THE WALLET. I DO NOT KNOW WHETHER THIS IS A COMMON PRACTICE OR I HAVE BEEN FORCED INTO BUYING AN ITEM WHICH I WAS NOT WANTING AND THAT TOO WHEN I HAD NOT YET TAKEN THE ITEM OUT OF THE SHOP.

2. NAME COL ROHAN KUTE (RETD)

[email protected]

3. I WILL BE GRATEFUL IF I AM MADE WISE ON THE ISSUE.