FIRSTLY, AS MY PASS EXPIRED THE TICKEST TC TOOK IT FROM ME SAYING THAT WE NEED TO SUMBIT IT. NOW RENEWAL OF MY PASS CANNOT BE DONE AS I DO NOT HAVE THE PREVIOUS SMART CARD. I WENT TO THE ELECTRIC HOUSE DEPOT WHERE I WAS TOLD THAT IT IS NOT UNDER THEIR JURISDICTION AND WILL HAVE TO GO TO THE BACKBAY DEPOT.
IS IT FEASIBLE TO GO FROM OFFICE DURING OFFICE HOURS FROM ONE PLACE TO ANOTHER. WE CANNOT GO OUT FROM OFFICE EVERY NOW AND THEN.
WHEN THE OLD PASS WAS SO MUCH REQUIRED FOR THE RENEWAL THE TC SHOULD NOT HAVE TAKEN IT FROM US. AND IT SHOULD HAVE BEEN FUBLICISED TO NOT GIVE AWAY THE PASS TO THE TC .
NOW WHO IS RESPONSIBLE FOR MY NON RENEAL OF PASS.
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