Dear sir/madam,
Am using Airtel postpaid connection and i got Jan months bill that is Rs.1, 442.89 i paid this bill amount through Mcheck service on 05-02 by using HDFC Bank Credit Card. But till today they have not updated the same and they were asking me to pay the bill once again, with regard to this i have loadge a complaint with customer care executives more than 18 times and i spoke with three floor Managers (Anand / Sathish Kumar and one lady) they have given the ref no's (26980307 / 508049372) and they told that within 48hours issue will be sorted out. But till today nobody have resolve the same. From 23-03 morning my out going facility is barred. again i called customer care but they were asking me to pay the bill once again. Because of this problem my work has got strucked, more than that am loosing my money and also loosing my patieince.
So i kindly request you to go through this and give me the right dicission as soon as possible.
Please Note this connection is in my brothers Name, Abijith M M, #46, C Rd, Kalappa Blck, Srinagar Bangalore
Below is my credit card statement
We understand your world
VISA VALUEPLUS STATEMENT
Cardmember’s Name and Number Statement Date Payment Due Date
MADALU MANJUNATH MANUDEEP
4346 XXXX XXXX 4015
03/03/09 23/03/09
Credit Limit Available Credit Limit* Available Cash Limit
75, 000 64, 495 22, 500
ENJOY 2.5% PETROL SURCHARGE WAIVER & 1.5% CASHBACK ON UTILITY PAYMENTS THRU MYCITY PROGRAM.CALL CUSTOMERCARE
TO APPLY.
MADALU MANJUNATH MANUDEEP
Domestic Transactions
Date Transaction Description Amount
03/02/09 GURUSHREE HOSPITAL BNG 1, 000.00
04/02/09 Petro surcharge waiver 1.75 Cr
05/02/09 CASH PAYMENT - THANK YOU 4, 500.00 Cr
05/02/09 BR CASH DEP- PROC FEE 50.00
05/02/09 BHARTI AIRTEL LTD (MCH BANGALORE 1, 442.89
05/02/09 JOYCE SERVICE STATION BNG 3, 075.00
05/02/09 PETRO SURCHARGE WAIVER 63.44 Cr
06/02/09 INDIAN RAILWAY CATERIN NEW DELHI 123.18
06/02/09 INDIAN RAILWAY CATERIN NEW DELHI 123.18
06/02/09 INDIAN RAILWAY CATERIN NEW DELHI 180.19
06/02/09 PREMIER COMPUTER AND C BNG 265.00
07/02/09 INDIAN RAILWAY CATERIN NEW DELHI 332.89
07/02/09 Bharti Airtel Ltd.(MCH DELHI 50.00
08/02/09 NIKHIL AND CO BANGALORE 512.50
08/02/09 PETRO SURCHARGE WAIVER 12.50 Cr
09/02/09 CASHBACK MY CITY 43.28 Cr
09/02/09 INDIAN RAILWAY CATERIN NEW DELHI 123.18 Cr
10/02/09 Bharti Airtel Ltd.(MCH DELHI 50.00
12/02/09 DISH TV NOIDA 1, 014.00
14/02/09 Bharti Airtel Ltd.(MCH DELHI 50.00
14/02/09 JOYCE SERVICE STATION BNG 4, 100.00
14/02/09 PETRO SURCHARGE WAIVER 63.44 Cr
17/02/09 CASHBACK MY CITY 3.00 Cr
18/02/09 ICICI BANK/BANASHANKAR BANGALORE 1, 000.00
19/02/09 CASH ADVANCE FEE 300.00
19/02/09 NETBANKING TRANSFER 24, 778.00 Cr
21/02/09 NETBANKING TRANSFER 1, 336.16 Cr
23/02/09 CASHBACK MY CITY 1.50 Cr
24/02/09 NETBANKING TRANSFER 1, 516.45 Cr
24/02/09 NETBANKING TRANSFER 1, 862.28 Cr
24/02/09 NETBANKING TRANSFER 37, 370.00 Cr
26/02/09 DAE, PRECLO FEE, 0 0000000000151 1, 060.96
26/02/09 DAE, LOAN PRECL, 0 0000000000151 35, 365.55
26/02/09 DAE, PRECLO INT, 0 0000000000151 680.78
03/03/09 COC, PRIN NB:05, 0 0000000000138 1, 620.96
03/03/09 SPENDS PROMO CASHBACK AIVER 87.72 Cr
03/03/09 COC, INT NBR:05, 0 0000000000138 241.32
03/03/09 SERVICE TAX 240.29
03/03/09 CESS TAX 7.20
Page No.:1
We understand your world
Reward Points Summary
Opening Balance Earned Disbursed Adjusted Closing Balance
0 0 0 0 0
Opening Balance Payment/Credits Purchase/Debits Finance Charges Total Dues
17, 212.66 71, 762.70 52, 885.89 0.00 1, 664.15 Cr
Past Dues If any
Overlimit 3 Months 2 Months 1 Month Current Dues Minimum Amount Due
0.00 0.00 0.00 0.00 0.00 0.00
Note: All contents of the Statement will be deemed to be correct and accepted by you, unless you inform us of
any discrepancies within 30 days from the date of this statement
* The available credit limit showed herein takes into account charges incurred but not billed
&&&&&&&&&&&&--Please tear here&&&&&&&&&&--
Card Number Statement Date Payment Due Date Minimum Amount Due Total Dues
4346 XXXX XXXX 4015 03/03/09 23/03/09 0.00 1, 664.15 Cr
Cheque No. Cheque Date Bank Name Branch Amount (Rs.)
PLEASE DRAW YOUR CHEQUE FAVOURING HDFC BANK CARD NO.%%%%%%%%%%(Please fill in your 16 digit
HDFC Bank card number)
*Please note that the contents of the above statement are bound by the terms and conditions of the cardmember agreement.
For HDFC Bank
Page No.:2
For any details please contact me on my mobile or email.
Regards,
Manudeep M M
Mob - 9945690250
0 comments