Dear Sir,
I am in possesion of a prepaid card no.9998334310 of airtel gujarat. i have moved out of gujarat since last couple of months and i am in Delhi. My prepaid no has stopped funtioning since today without any intimation where as there is a balance of 139Rs still in my account. I contacted airtel customer care (121) and i was told they could not view my details and i was given airtel gujarat customer care number (09898012345). i contacted on this no to be informed that you need to call 09898098980 to get details. when i called 9898089890 i was informed that as you are calling from airtel post paid connection we are not able to provide the details of the prepaid number. please call up from the land line.
I fail to understand what sort of customer service is this? do they expect the customers to make calls worth 100 rs to find out why service on their prepaid card which has a balance of 150 rs has been stopped.
Naam bade aur darshan khote!!!
Companies like airtel are only intrested in taking customers money and not giving any service!!!
Its high time they stop fooling the customers.
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