Hi,
Sometime back I got a Barclay card. In the month of July-August, i got some calls from Barclay Bank regarding the "Priority Circle Offer". I never accepted that offer. But in the account statement generated on August they charged Rs.5619 (5000 619 for tax) in the statement for Barclay Priority Membership charge. Since then i am continuously calling the customer care and telling them the issue. Initial level of escillation they never responded to me properly. Then I started complaint to the higher officials. They say that they can't take that offer back because they have sent some offers to me. But all their said are fraud, they haven't delivered anything to me. Now they are calling me daily, asking for the payment and telling the whole story to them daily. How can they impose those charges in such a way? I am really frustrated with these guys. If these people don't take that amount back, I will be forced to go to the consumer forum. I came to know that there is a URL in RBI website to complaint about this issue, I don't the URL. If anybody knows please let me know about this.
In the same forum, I found several complaints for the same issue. If anybody have got solved this problem please lemme know the way.
Regards,
Esakki Pandian
0 comments