Hi,
I have booked a hotel through Cleartrip, I want to cancel this booking, there are 15 days yet for check in ; I am not getting reply from Cleartrip on the question of refund.
They are asking me to talk to concerned hotel people and hotel management is telling to discuss with Cleartrip. Nobody is giving a firm answer.
Details are as below :
Date of booking :
date of Check in :
Cleartrip Hotel Voucher (Trip ID: 807251061)
Trip ID 807251061
Hotel Booking Details
Check in 12:00 PM, August 16
Check out 12:00 PM, August 17
Voucher details
Date of issue - 02:44 PM, July 25
And second booking :
Trip ID : 807251090
Hotel Booking Details
Check in - 12:00 PM, August 18
Check out - 12:00 PM, August 19
Duration
2 days, 1 night
Voucher details
Date of issue
02:50 PM, July 25
Even for booking confirmation, hotel people did not know about our reseravtion through cleartrip and told us to contact them only. There is lack of coordination.
The blog, and complaint posting is also blocked on Cleartrip's website.
Plz resolve this
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