I Muralidhara Rao. P working with Reliance comm at Tamil nadu has purchased a Polaroid camcorder on-line using my SBI credit card.after two months the product was delivered to me. However i have sent back the product that i have received from the concern firm. Now when i have personally called up Mr. Shiraz Kotwal who is a GM of this firm he has committed the refund would happen in weeks time, it is already more than a month that i have not received any refund against the same.whenever i call at help line or on GM's direct number some employee picks up the phone and say that he is not available.
Kindly need your justification in this regard,
Please find the details below of the product and firm details.
Invoice Number:13594.
Order Number:9310001983
Delivered Date:24.07.2007
Order Date:26.05.2007
Firm Name: Compact International
Address:246, 2nd Floor, Laxmi Plaza,
Laxmi Ind. Estate Compound,
Sab Tv Lane, New Link Road,
Andheri (W), Mumbai-40053
Concern Person: Mr. Shiraz Kotawal
GM-Operations
Email: [email protected].
Contact Nos:02266756616/17 and 022-26329213/14.
Extn:202.
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