I am Sujeet from Thane Maharashtra - Our fridge (Electrolux-Kelvinator) is not working - cooling not functioning properly, complaint filed with customer service (Complain number is THA2206090028). According to customer care, electrician will visit the place within 24 hrs. A technician had come yesterday & without seeing any things, he told that he can’t do anything since this is Kelvinator fridge. How customer will know that this fridge is Electrolux or Kelvinator because both the brand’s name “ELECTROLUX & KELVINATOR” is written on the fridge front end door. After this incidence, I had called Service center again (Ms Sheetal & Ms. Nanjnin), but nobody has turned into this matter till time. Shame on a company like Electrolux & its service center. Will never recommend nor will I purchase any of your products again. Can I expect someone help here, this is ridiculous that as customer we need to follow up with your company? Need urgent help,
Are you forcing me to go to a consumer forum for the said issue or this would get resolved in the stipulated time, kindly revert on priority.
Sujeet Kumar
B-1203, RIVIERA,
HIRANANDANI ESTATE
GHODBUNDER ROAD
THANE (WEST)-400607
(M)-9930468184/ 9930508178
0 comments