I had purchased the Eureka Forbes Designa model from Big Bazaar (Lower Parel). Since start the service was not proper whenever there was a problem or the servicing needed to be done. After the Warranty period was over I had done an AMC agreement with the company. I am having some problem with the machine and I had raised a service call with call center on 11th Feb and after long the service request was forwarded to EUREKA FORBES nearby myhouse and that person visited the place after 10days of raising request. Upon analyzing the problem the person mentioned some part has been damaged and need 2days to get it. Now this has gone 15days and still that part is not available and on calling the shop and call center they just say that the part is not available. Now the machine has stopped working completely. The company payin no heed to our request and have no urgency to resolve it.
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