We have purchased Aqua Sure Spring Fresh at Vivek & Co in the month of 12/06, The amount of purchase is Rs.13, 250/-. The cheque No is 597929. At the time of improper installation, water tube bursted and severe earth shocked fully in kitchen. After this incident, there are four complaints given to customer care at Chennai office. Phone No: 39883333, Complaint No: 81623330 Gayathri. After 2 days Complaint No: 81612164 Charan, Again after one week, complaint No: 81640253 Charan.but there is no response. I have complaint at Vivek & Co finally. Three persons attended the call on three different days. Still now, same problem. So, I have decided to replace the unit or else i will go to consumer form.
By,
Ramanathan. V
94444 07996
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