I had requested for installation of an RO system on 20.05.2008 through its representative for smart RO for Rs. 12, 500/- and gave advance of Rs. 2, 000/-. The person came next day with a different system (RO total) and said that the rate of RO smart was actually Rs. 13, 500/- and it was not immediately available. So he had brought another system which is larger and better but cost is slightly more. After some discussion, I had to agree to his proposal and he installed the system. It was not installed and its tap was leaking. On complain, he came and repaired it, but not completely. Meanwhile, it stopped purifying water. On complaining again, another person came and said that candles were not put properly and would be corrected by the same person (rep. who installed) who was on holiday today. Persuation with his office has not yielded any result. Though there is acute crisis of potable water in the house, but the consumer centre would not listen. Receipt No. is 033331 and product sl. No.is 6000872, Agebt code is A113 and DCS No. is D-IV.
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