WE HAVE PURCHASED AQUA GUARD SENSA ON 01 09 2008. IT IS UNDER WARANTY. WE HAVE BEEN MAKING COMPLAINTS TO HELP LINE FOR THE SERVICE. EVERY DAY WE KEEP GETTING CALLS THAT IT SHALL BE ATTENDED TO DAY. MY COMPLAINAT NO: CN 81372922. IN VAIN I TRIED CALLING REGIONAL MANGER (30687528) AND THE PHONE IS NOT BEING PICKED UP. THE LOCAL CONTACT (BARKATHPURA 27567185/27551491) THE PHONES ARE NOT BEING ANSWERED. WE FEEL ASHAMED OF CALLING REPEATEDLY HELP LINE . WE HAVE IN THEIR SITE:
CUSTOMER CONFIDENCE CENTRE
CUSTOMER RESPONSE CENTRE
WHILE SELLING THEY ARE AFTER YOU AND WHEN YOU HAVE PROBLEMS NO BODY BOTHRS. THEY HAVE STOCK OPTIONS. IT SHALL BE ATTENDED TO DAY POSITIVELY.
WHAT WE SHOULD DO WITH THIS COMPANY. TO TAKE UP WITH HIGHER OFFICIALS WE HAVE TO CALL THEM ON STD.
THANKS AND REGARDS
SRINIVASAN
REF: PRODUCT AQUAL GUARD SENSA
INSTALLATION DATE: 01 09 2008
UNIT ID: 8001579
PRODUCT OF EUREKA FORBES
FIRST COMPLAIANT LODGED ON 02 06 2009
TILL THIS TIME THERE IS NOT RESPONSE: 10 06 2009
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