Hello sir, I hope you will understand my problem and you will help me. On 1st of dec i have placed an order on futurebazaar.com and select payment mode of ITZ card (CCAVENUE). I have cancelled that order on 3rd dec because i need that money i.e Rs. 4495 for my operation. So i have contacted my merchant to refund me my money, they told me that we can only refund the amount with the same payment method. I have told them on 3rd dec that i have thrown that ITZ card after using it. So please don`t refund the amount in that ITZ card. They replied ok. They give me satisfaction that we will contact ITZ card customer service and help you to know the account number and password so that you can use my money. I called them daily and spent a lot of STD on calling them to know about my money. I have told them a lot of times that please refund me my amount through cheque. On 11 th december their executive told me that we can place a fresh order in place of my old order number: 1000520487. I replied that i will think about it. Next day i called them and replied ok, then they told me that we have refunder your amount in your lost ITZ card on 5th of december, and we can`t help ypu in any way. we are not responsible for your any money and we can`t help you and disconnected my phone call. I m really in a very big problem. I m really in such a big loss. I have contacted ITZ cash, Ccavenue, futurebazaar.com. but noone can help me except futurebazaar.com, but they don`t want to help me. I belongs to a middle class family and can`t bare such a big loss. I want my money back. Please help me if u can. I shall be very thankful to you. I called them daily that don`t transfer my money to my ITZ card, i have sent them about 60 e-mails regarding this and 100 phone calls for the same.
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