GODREJ AC
Missing Parts in UNIT

I bought a GODREJ A/C (Window 1.5 ton) from Ashoka Trading company, faridabad.

When I opened the piese for installation at my home, I found that Electronic Display unit and remote sensing unit is not present. Without these two parts the AC cannot run. I chased this up with dealer and Godrej customer care, but neither the company is willing to provide these missing units nor the dlaer is replacing the AC. My money has gone. I have a real AC which cannot run.

Is there anything which can be done to teach these people a lesson?