To,
Mr B N Doongaji
Vice President (commercial)
Godrej & Boyce Mgf Co Ltd.
Mohali.
Subject: complain of AC purchase in name of vinod saini vide invoice no 932930 dt 20/05.2009
Sir,
Sorry to inform you that one AC was purchased by me in month of may invoice no 932930 dt 20 /5 2009. After installation it worked for just few hours than it stopped cooling .we complained at repair centre on mobile no 9815050674 . Engineers visits twice or Thrice time to repair they couldn’t fine the problem at last they changed the compressor saying that compressor is not working. Again the Ac was not doing cooling we complained on same number than they refilled the gas twice during these days the whole summer is passed AC was not cooling and the electric panel was not working. The auto cut system was also not working. Any how in the whole summer we get some hour cooling.
Again after a month suddenly AC stopped working. Now we again complained on same mobile no. five days back one engineer visited our house after giving them two or three reminders. The electricity was not there during the engineer’s visit and he went back saying that he will come again on Monday. But not came till today. Now my 9 year son asked me from where we purchased such AC . I don’t have any answer. My AC is not repaired till date. Now as I am not satisfied with working of AC .So either you replace or refund the money or last option is that I should go to consumer court.
Do the needful.
Yours truly,
Vinod Saini
House No 135
Badal colony zirkuper
SAS nagar Mohali.
Mobile 9872088995
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