From:- Mr. Suresh G.Narayankhedkar,
R.No.2, Gokuldham,
Chaitanya Nagar, Behind
Dr. Data Samant Bungalow,
H.K. Road, IIT Market, Powai,
Mumbai-400 076.
Dated:- 9th. January
To,
The Branch Manager,
H.S.B.C Bank Ltd.,
Credit Card Division,
Main Branch, Fort,
Mumbai-400 032.
Subject:- Harassment of payment of Credit card bearing
No. 4476 9299 9629 2758
Most Respected sir,
I, the undersigned Mr. Suresh G. Narayankhedkar, Credit card bearing
No. 4476 9299 9629 2758 do hereby humbly and most respectfully submit as under:-
1. That I had applied for the credit card through your Direct Selling Agent on the condition
that no yearly or monthly charges whatsoever would be levied on the credit card.
2. That subsequently I received the card and kept in my personal custody with due care.
3. That till date I had not utilized the card anywhere for whatsoever purposes.
4. That despite myself not utilizing the said card I received a numerous phone calls from
one of your recovery agent whose telephone No. is 011 4502 3805. I brought to their
notice that I have not used the card hence no liability fall upon me to make any sort of
payment whatsoever.
5. That due to mental harassment from the said recovery agent who insisted me to pay sum
of Rs.1000/- (Rupees One Thousand only) as one time settlement. And that the settlement
letter would be obtained from the Main Branch at Fort.
6. That accordingly, I immediately remitted Rs.1000/- (Rupees One Thousand only) by cash
at Main Branch, Fort Mumbai vide Cash Receipt No. MGRA-00039 dated 23.12.2008.
7. That after my visit to Main Branch at Fort on 9.1.2009 I was given to understand that I
require to submit a written request to obtain the settlement letter.
8. That I firmly believe and state that HSBC bank through oversight might have
incorporated wrongly the amount in my monthly statement. I request you to verify the
same and issue me a final settlement letter and close the said credit card henceforth.
I hope necessary action would be taken by your esteemed bank and relieve me of the annoyance meted out to be through your recovery agents. Yours faithfully,
(Suresh. G.Narayankhedkar)
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