DEAR SIR,
WE HAVE PURCHASED 27.09.2008 MODEL NO. HM-MH04 SERIAL NO. 8084AX045256. WE HAVE BEEN USING THE SAME WITH NO PROBLEMS. WE HAD SOME PROBLEM ON BOOTUP WHILE USING THE NOTEBOOK SO WE DEPOSITED IT TO THE SERVICE CENTER ON 24.06.2009 JOBSHEET NO. 6104000854. NEXT DAY THEY INFORMED US THAT THERE IS NO ROM IN THE NOTEBOOK. CAN ANYONE TELL ME HOW CAN WE USE THE NOTEBOOK WITHOUT RAM FOR 9 (NINE) MONTHS AND IF THERE WAS NO RAM HOW DID THEY ACCEPT IT IN THE SERVICE CENTER.
PLEASE LOOK INTO THE MATTER AND GIVE MY LAPTOP BACK IN WORKING CONDITION AS IT IS IN WARRANTY.
WITH REGARDS,
PANKAJ KANODIA
09435546712
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