HDFC Bank Agra Sanjay Place Branch
Not following clean note policy of RBI

Dear Sir/Madam

i had withdrawn Rs 50000 through an a/c payee cheque on dated 07.02.08 and was shocked to see the quality of the currency issued by the branch.

bank is issuing unsorted curreny to the customer, hence violation of the RBI guidelines is observed:

In single packet of Rs 10000 (100x100)

(1) issuing cut and mutilated notes

(2) issuing ashoka pillar notes denomination of Rs. 100 (eg: no. 6PF274880, 3LU470225, 8BC406988, 8UR499750)

this problem also faced while taking withdrawl through ATM at M.G.Road Agra.

several times same has been communicated to the branch officials as well as ATM guard - complaint register not provided for complaint.

this is an serious issue, the same is grossly neglected by the branches located at Agra.

Thanxs & regards