Hindustan unilever - Pure it water filter
Non Supply of Battery Kit

I bought a water filter (Hindustan Unilever - Pureit) last year.

Battery of Filter has expried 10 days back. Request for supply of Battery has been submitted on 27/07/09. It was told that the battery kit will be supplied within 2 working days. But till date it has not been supplied.

On 01/08/09 I called again to know the reason for non-delivery. Again It was told the battery kit will be delivered today itself. But no one came..

When I called todays ie. 03/08/09 I was told that the Your order was booked on 01/08/09.

So, kindly look into the matter and do the needful. There is no system for tracking of orders placed. Even they dont give any order / ref no.

The service of Hindustan Unilever is very poor. This has happened second time and the filter can not be used.

regards

Richa Gupta