Sir,
I purchased pureit water filter in the year june. My Purchase invoice No.013-06/45701 order No.004-06/04879. I wish to bring to your kind notice that we have been using your pureit for the last 2 years. Recently the battery is exhausted and i registered a complaint for the supply of battery kit through your help line on 13/10 and they promised us that it will be supplied within 3 days but till date i have called your helpline several time but is was not changed. Moreover helpline people are giving only false promises that it will be changed today. To back of my house one your branch office is situated (Paper mills road Chennai 600011) i went there personally to enquire about the battery kit but the people you employed do not have the courtesy to listen our problem instead they are insulting us to contact the the security person standing outside your office for any details. Now we completely vexed with the negligent attitude of the people of your organisation. We had a high reagrd of your organisation hence we went for your product. Now we are repenting for the same and advising my friends and others not to buy your product and also thinking of giving caution notice to all the customer through local news paper about the service of your product. i request you to kindly look into the matter and arrange to replace battery kit else i have no other option to file a suit against you in cosumer forum for defficency in service.
thanking you
S.RAGHUNATH
MOBILE NO.98413 13130 LAND LINE NO.044 32916693
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