Firstly, there are no contact details mentioned on the website against franchisees distributing Pure-it water purifiers (at least I could find none in Hadapsar area of Pune). One has to personally go to the franchisee and register his/her request for after sales support..I registered my request for a replacement battery on 4th June. I was told the replacements were out of stock and would be delivered within 2 days. I have still not received the replacement battery from the Franchisee till date. To add salt to injury, the contact no. of the franchisee is not active / out of reach always. Franchisee name is Pureit (Near Aishwarya Ganapati Mandir, Hadapsar Pune - 28)
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