Dear Sir
I have been trying very hard to contact both the India Today Book club office & Big City promotions office since last two weeks after purchasing 7 nights holiday voucher for Rs 5943 but not getting any kind of response from them
I have made approx 20 calls a day in last two weeks but there is no response. No one can wait so long to get a response, i hope u can understand that.
Kindly go through my below mails to them for further details
Awaiting a prompt response from consumer Court
Please help me
Warm rgds
PUNEET PAREKH
CELL : 98203 48336
Mumbai
& On Fri, 27/11/09, Puneet wrote:
From: Puneet
Subject: Fw: No response from Big City & ITBC since last two weeks
To: [email protected], "ITBC feedback", "ITBC response"
Cc: "Bigcity"
Date: Friday, 27 November, 10:27 AM
Dear Sir
3rd REMINDER:
I am waiting for your reply on the below mail
My ITBC Membership NO. is
ITBC09907505
My Big City Form NO - 001259
My ITBC Invoice No. is ORA90031698
Warm rgds
PUNEET PAREKH
CELL : 98203 48336
Mumbai
& On Thu, 26/11/09, Puneet wrote:
From: Puneet
Subject: Fw: No response from Big City since last two weeks
To: [email protected], "Bigcity"
Cc: [email protected], [email protected]
Date: Thursday, 26 November, 10:52 AM
Dear Sir
2nd REMINDER:
I am waiting for your reply on the below mail
My ITBC Membership NO. is
ITBC09907505
My Big City Form NO - 001259
My ITBC Invoice No. is ORA90031698
Warm rgds
PUNEET PAREKH
CELL : 98203 48336
Mumbai
& On Wed, 25/11/09, Puneet wrote:
From: Puneet
Subject: Fw: No response from Big City since last one week
To: [email protected]
Cc: "Bigcity"
Date: Wednesday, 25 November, 4:21 PM
Dear Sir
REMINDER
I am waiting for your reply on the below mail
Warm rgds
PUNEET PAREKH
CELL : 98203 48336
Mumbai
& On Tue, 24/11/09, Puneet wrote:
From: Puneet
Subject: No response from Big City since last one week
To: [email protected]
Cc: [email protected]
Date: Tuesday, 24 November, 1:23 PM
Dear Sir
KIND ATTENTION: MANAGER - ITBC
My ITBC Membership NO. is ITBC09907505
My Big City Form NO - 001259
I am very upset with your services after purchasing a 7 nights holiday voucher from ITBC
Since last one week i have been continously calling the helpline # 080-40554870 for making the booking of the voucher as i am not able to book my 7 nights stay from the website given by them (www.resort-store.com). The website is asking for again a fresh payment for 7 nights stay inspite of the fact that i have already paid for this to ITBC.
I have been making approx 20 calls a day that too holding the line for 15 mins too but no one is answering the phone
After being upset for 6 days i had called up this # 080-40554850 & ITBC # 011-40542424 and the concerned person told me to keep on trying the number.
I am very frustrated with your service.
Kindly ask the concerned department of Big City or ITBC to either call me & confirm my booking today immediately or refund my money.
If i dont get any response from you i would be forced to take up this matter to CONSUMER COURT
Warm rgds
PUNEET PAREKH
CELL : 98203 48336
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