Hp / dv4-1506TX
Not able to get gift offered by hp

I HAVE PURCHAGED A LAPTOP OF HP dv4_1506TX .THE SHOP FROM WHERE I PURCHAGED TOLD TO CONTACT WITH YOU THROUGH E-MAIL BUT I WAS NOT GETTING EXACT E-MAIL ID

SO I CONTACT TO HP SERVICE CENTER, BUT THEY ONLY GIVEN THE NO OF HP CUSTOMER

CARE, THE CUSTOMER CARE WAS NOT FRIENDLY TO SOLVE MY PROBLEM, SO I REQUEST YOU TO SEND GIFT PRODUTS AS SOON AS POSSIBLE.