I would like to state that I had earlier purchased one HP 5610 on 30.5.2007.
Unfortunately, since that said printer developed with some problems, you have replaced the same by another printer.
So far I was using the same. But, this printer also started to give more troubles quite often. The defect of the printer is always showing errors. So I have handed over the said printer with your service centre at Pondicherry viz M/s. Maha Electronics Pvt. Ltd, Authorised HP Service centre, Pondicherry, on 13.05.2008 13:20 hours.
Under these circumstances, I feel that if the existing printer is replaced by you, as per service centre promise by the similar model and type of printer, the same defect may continue in future.
As such I hereby request you to kindly replace the existing defective printer by another model printers (Defect free printers) of higher version, so that I may be able to prevent any problems in future.
Moreover, please note that due to the continuous problems of both these printers, I have not used the same fully so far in the past.
0 comments