I was holding an HSBC Credit card numbered ***************4260 since Jan. I had recently requested for closure for which the card dept stated that i need to pay 13000 as final closure amount. I did so on 27th March to a collection agent named Madhu from SCS collection dept part of HSBC collection dept.
To this date I havent recieved the settlement documents and am still resieving monthly statements from the card, I have mailed HSBC atleast 6 times regarding this and made umpteen calls, but the closure is still not done.
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