Sir,
ihave two credit cards of hsbc wrongly when i made payment in oct i have put same crdit card no. in both cheques. from there problem creats because co. never send stetement of accont after some time bank call me and told me that my payment is outstanding i have told that i have already makes the payment and gives him my cheque no. statement of my bank account after that they told that i will bring the scaned copy of my cheque from my icici bank account from where cheque has been cleared. i brought the scaned copy of that cheque. Than I come to know whats the problem after that I meet with mr rajesh in noida branch . he is settelment officer. he see my case and he told me that he make waiver of my all charges and i should makes payment of 10000/- . i will agree on it and make payment in cash on same day they have issued me a settelment letter which shows that my account becomes nill outstanding from that day. but still i got calls from bank for recover I meet with mr rajeh every month they assure me every month that case will closed in this mont but still all are waist. after that i got i email address of bank . imake mail to him discription are of that mail is as follows
madam,
when ithe isseue comes in my knlowlede i have to meet you bankers me rajesh in noida branch they have looks the matter after seeing the problem of case they setteled my case in rs. 10000/- on 2nd january. They told me that they are going to waiver my all charges late paymen etc . and they have issued me noc as a clearance of my account. I have the noc certificate which is issued by uer noida branch collection center. I have deposited the amount of rs. 10000/- in your branch at same day. but after that ur not cleared my account and still showing outstandings. so I request you to please waiwed my outstandings and cleared my account .and showw that 0 balance out standing . if you demand i can send you the copy of noc.
Thanking you
vikas jain
Dear Mr Jain
We refer to your message of 26 July received through
[email protected] regarding concerns on your HSBC Credit Card account.
We observe from our records that your card # **** 6817 has been closed
by the bank on 19 December and so we request you to contact our
collection department at 011-41490770 and they will assist you
accordingly.
fromvikas jain
toHSBC INDIA NET
dateTue, Jul 29 at 10:42 AM
subjectRe: regarding payment is already cleared in january (KMM885837I123L0KM)
mailed-bygmail.com
hide details Jul 29 Reply
sir,
as per your reply I have make call 0n no. 011-41490770 three times in a day they have told me that they are unable to do any thing and he gives me a no. of mr kamal his no .is 9911494960 I call on this no. but no bodies is picking this no. Than can u suggest me what should I do now.
I have alredy told you that me rajesh in your noida branch collectin center is setteled my case on 2nd january. His phone no is 9899667725.
I am sending you a scaned copy of my settelment letter.
so please do needful soon I wants my accounts clear so please make my account clear and waived my all outstandings and makes my outstanding as a zero balcance
.
Thanking you
- Show quoted text -
On Mon, Jul 28 at 9:20 PM, HSBC INDIA NET wrote:
Dear Mr Jain
We refer to your message of 26 July received through
[email protected] regarding concerns on your HSBC Credit Card account.
We observe from our records that your card # **** 6817 has been closed
by the bank on 19 December and so we request you to contact our
collection department at 011-41490770 and they will assist you
accordingly.
If we may be of further assistance, please do not hesitate to send us a
message or call our 24 hours phonebanking numbers.
A complete list of our phonebanking numbers is available at
http://www.hsbc.co.in/in/personal/phone.htm
For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in
Yours sincerely
Dinesh Thakur
Customer Service Executive
HSBC India
&&&&&&&&&&&&&--
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Dear Mr Jain
We refer to your message of 29 July received through
[email protected] regarding concerns on your HSBC Credit Card account.
With regards to your concern, we wish to confirm you that we have raised
the same as a complaint against the concerned department under the
reference number: 2807057649 and shall revert to you on the status of
the same in 4-5 working days.
Dear Mr Jain
We refer to your message of 29 July received through
[email protected] regarding concerns on your HSBC Credit Card account.
As per the revert from the concerned department (reference number
2807057649) we would like to inform that our officer Mr. Naveen Sharma
will contact you with in 4? 5 working days. If you still not contacted
in the stipulated period we request you to revert for us to do the
needful.
sir,
I am sorry to say you that my all efforts are gone waist i have makes around 20 rounds in last six months to your noida office where my case was setteled made arround 30 times calls to your coustomer care and another places
which no. are given by your chain of peoples to whom I talk . makes mail to you but i am sorry to say to this that your employees are too much unprofessinls that he cant be able to closed my account now its my last mail to you so after this mail if any bodies make harrase by or on behalf of you company than i have no other option that I will take legal action against you.
so please its my request to you that please clear my account and makes it o balacne outstanding as your promise, which is issued buy your authoriesd person.
Thanking you
vikas jain
9873123336
- Show quoted text -
We refer to your message of 10 August received through
[email protected] regarding concerns on your HSBC Credit Card account.
We have noted your concern regarding credit card outstanding settlement
and request you to contact Mr Naveen Sharma to the below mention contact
number :
Mobile number: 099999190882
We trust the above clarifies your concern.
when we call on above mentioned no. they always told that he is on travel.
so please do need full soon
and makes my account is cleared
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