Dear Sir/Madam,
With referance to my credit card no. 4384 5999 9150 1171
I had taken HSBC gold credit card on Jan 08. I was informed that it is life time free gold card and no joining fees no annual fees its a life time free card. I had recived my firs statement of Feb 08 of RS.3932.60/- in that joining fees and annual fees and service tax where included. as soon as i receved my statement i had called to customer care for the reversal of charges and your customer care executive Ms. Neha told me that she will reverce the charges for the same she had also gave complain no. 2803892992 Dt:- 13/3. When I receved my next month statement for the month of March 08 the Charges had not been reversed yet. As soon as i receved statement for the month of March 08 i called to customer care again. Your executive told me he will look in this matter on the priority basis. After that i had receved statement for the month of April 08 some charges had no revesed. again i called to customer care She told me she will reverse the charges.
I am really fed up with your service. I dont have time to follow for the same.
I am also receving calls from your recovery department. They are calling at my home and harresing my family. They are calling from delhi from this no:01145536090. name Mr. Rahul. They dont have sense how to talk with people
I had not used my card for a single time till date and i dont think i will use in future.
Plese look in this mater on priority bases.
Thanking You.
Your's Faithfully.
TARUN K. PATEL
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