Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Bank - Illegal Credit Card Deduction from Savings Account | News #287549

ICICI Bank
Illegal Credit Card Deduction from Savings Account

I would like to bring to your kind notice that there is a transaction of amount Rs 55089.39 from the account no 003101012267, dated 30/12/08. The particulars of transaction no "4477478095299008" as per the statement dated 31/12/08 received.

I have been informed that this transaction has been done as a result of the outstanding due on the above mentioned credit card.

I would like to bring to your kind notice that I have never applied for a credit card from ICICI bank and thus do not hold any credit cards which can be linked to this account.

On further enquiry from the credit card division I have found that somebody has misused my account opening information like my name and address to get the credit card issued.

The information as per the card detail is

Name of Mother: Aroma Jaiswal - Incorrect

Date Of birth : 07/09/1970 - Incorrect

Mobile Number – 9910001364 - Incorrect

Address Of billing :

Ground Floor D- 5/3

52, Rd, City

Gurgaon

Near Gold Soux

Land Mark: Jewellery Showroom.

Gurgaon - 122001

Permanent Address

32 D Road, Allahabad

Mobile: 9335140252

I do not know the addresses since I have lived in Noida for last 14 years. My present address I also my permanent address.

I hereby mention that this is a serious fraud conducted by somebody who has misused my account opening information and got a card issued. It is also a critical mistake done by the bank by issuing a credit card without proper verification done since the addresses mentioned are incomplete and fake. The identity mentioned is purely fake and does not match with the bank account.

I am surprised by the irresponsible behavior of the bank since there was no proper verification done in this case.

I have to thus mention that I am not responsible for any transactions made on this credit card account in past or in future. The bank is responsible for any such illegal transactions being done on such credit cards.

I thus request you to credit the amount back in my account immediately.

I have already taken this matter with the credit cards division in SD Towers, Rohini Branch, New Delhi. I was assured by Mr Ankit Bhatnagar (09711881218) and Mr Saurabh Ganguli (09999285049) that the amount will be credited into my account by February, 7. The delay was due to closing at Mumbai. I was assured by Mr Ankit that the reverse transaction will take place by weekending 7 th feb But it has not hanppened as yet, 19/02.

Please help me in getting my hard earned money back.

Looking forward to your cooperation.

Ruchi Jaiswal

156 Rail Vihar

Sector 33

Noida – 201303

Phone : 9312716878


Company: ICICI Bank

Country: India

Category: Miscellaneous

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