I had disputed a transaction on the card, and the bank says that its in their favor and i am denied the details for the same. The disputed transaction amount was around Rs 1.2k (k=thousand) and now the bill is Rs 6k. Below is the copy of the email that i have received from [email protected]
Hope you can help me find solution for the same
with regards
Akshata
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Dear Mr. Akshata,
We refer to your earlier e-mail of January 29 addressed to Head Service Quality.
We are unable to provide the details towards dispute request on your Credit Card account.
The total amount outstanding is Rs. 6, 177.51 as on January 27.
We request you to make the payment towards amount outstanding of your credit card account to avoid any financial charges in your subsequent statement.
Sincerely,
Lalitha
Office of Head Service Quality
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