I used to have an ICICI Credit card in 2004 when I was in Mumbai. When I left Mumbai I placed a request with the Call Centre for a change of address. Nothing happened and I stopped receiving my statements. I payed up what I thought was the balance on my card from Bangalore. Now I have some collection agents calling me up and asking me to pay 50000/- When I call up the bank callc entre they say its true. Now the surprising ting is the Bank has not send me a single mail to any of the mail ids that I had submitted when I took the card. Now when I ask the bank to give me the details the person (his name is Suresh) says pay up then we will see. In addition this person makes it a point to call up as and when he pleases and starts abusing me and my family over the nos. they have. I am not sure as to what this is as if the bank has the details they should have send me a document giving the details. But this never happened. And my frantic callls to custoemr support have generally been useless. I hope my family does not get hurt in this fight that ICICI stages with me through their collection agents.
0 comments