Inconsumercomplaints.com » Miscellaneous » Review / complaint: ICICI Credit card dept - Credit Card | News #293417

ICICI Credit card dept
Credit Card

Before 2 months we got many calls from a call center saying that they can provide the ICICI Prudential Life Insurance and to that amount they will be providing emi card. At that time we said we are not interested and stay cool.

Few days passed and we got a life insurance policy to the home and by then onwards icici credit card customer service people are calling us and asking to pay that bill. Infact we did not receive that EMI card and we have not asked for life insurance policy.

And we dont want the policy and also the emi card.

we are making calls to customer care asking to cancel both the cards and policy saying that we are not intersted at this time.

but when we are calling credit card dept. they are saying us to call insurance dept. first and vice versa.


Company: ICICI Credit card dept

Country: India

Category: Miscellaneous

1 comment

1 February 2013, 8:06 AM
Dear Sir(Mahesh),

We regret the inconvenience caused. We request you to help us with your contact and policy details to assist you .

Alternatively, you may also post your concern along with your policy details on http://www.iciciprulife.com/ipru/GrievanceRedStep.jsp?step=2
Request you to quote the reference number 012370 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

Regards,
ICICI Prudential Life Insurance
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