Dear Sir,
I got a call from icicilombard had taken a health insurance of 3 lakhs for my family (spouse and kid) and they said they will convert it into monthly emi of Rs 530/- stated on july 08 now i want to discontinue this policy I had already paid all my instalments on time and as per cancellation policy they said that I will have to give Rs 2600/- which doest not fit in our cancelleation agreement.. As per cancellation agreement its only Rs 1600/-
Which I have already paid. I requested them to take check whith the credit card division for the same and Credit card division and Mediclaim are of ICICI. ie.
this is one company, when they have to promote any product they become one.. like our credit card division will finance this. and when we talk about settlement then they say, we can'nt talk to them as they are different group... I am fed up with their rude behaviuor while this.
Please take strict action against them.
This is what we got after paying all installments on time and being asked for more money as pe rthe agreement we dont have to pay this extra amount of Rs 938.65/-
ICICI Bank Customer Care to me
Dear Mr. Chakraborty,
According to our telephonic conversation on June 12, we inform you that ICICI Lombard General Insurance was debited on July 30 for an amount of Rs.11, 387.00.
We have received partial refund of Rs. 4555.00 from Lombard according to the terms of the policy.
We request you to make the payment towards the amount outstanding on your credit card of Rs.938.65 as on June 12.
We request to contact ICICI Lombard pertaining to debits and credits by ICICI Lombard insurance on your credit card.
Write to this address:
Customer Support Team
ICICI Lombard General Insurance Company,
402/B, Interface Bldg.
No. 11, Link Rd.
Malad (West),
Mumbai - 400064.
You may call ICICI LOMBARD at Toll free number-18002098888
Sincerely,
Rama K A
Customer Service Manager
ICICI Bank Limited
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