Ideacellular
Idea declares poor network in my locality after providing connection

I bought Idea prepaid sim on 9th March. I realized that the network fluctuates badly in my Office and residence in Nainital. Idea customer care clearly declared that I am getting reflected signals in my locality and said I can discard Idea and choose some other service provider. I asked if there will be any improvement in future, they rudely said nothing can be said about future so you may decide what to do now.

I dont understand why they are marketing in that case and selling their sim cards. They should either solve the problem or completely close down their services in this locality, so that others dont commit the mistake of purchasing their connection.

I am ready to choose other service provider like Hutch or Reliance which ever works here. Idea should pay for all the expenses in doing so and in informing my people regarding change of number. It also has to pay compensation for wasting time, mental and physical energy in this process.

I request your support in seeking justice.