One passenger’s tickets (Electronic ticket) out of the four passenger’s ticket vide PNR No.2508277749 and Transaction ID 0037543951 was cancelled on 16th April. Accordingly I had received the e-mail message from the railway on 18th April at 17:25:11 hours informing me that the refund amount of Rs.413.00 is credited to my account.
Since the refund is not reflected in the entry on my bank pass book updated on 28th April I had sent an e-mail message at your e-mail ID on 29th April at 9:49:23 hours to this effect. Accordingly I had received the reply stating that the refund is settled vide Settlement ID 056286 and Receipt No.018695. I had also searched on your website about the refund status and found that the amount is refunded on 17th April.
Another one ticket (Internet ticket) out of two passenger’s ticket vide PNR No.22475229719 cancelled on 21st April. Accordingly I had received the e-mail message from the railway on 23rd April at 10:46:22 hours informing that the refund amount of Rs.417.00 has been credited to my account.
Since the credit amount is not reflected in the entry on my bank pass book updated on 28th April I had sent another e-mail message on 29th April to this effect. Also I had searched on your web site about the refund status and found that the amount is refunded on 23rd April vide Settlement ID 942416 and Receipt No.021928.
Since the above amounts are not credited in my account, I had sent an e-message to the railway on 30th April stating the above facts. Also I had sent an e-mail message to my bank at their Head Office e-mail ID on 30th April stating the facts cited above.
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